---
title: "Is Hyland Software Richmond, USA (RIC) down? Hyland Software Richmond, USA (RIC) status"
url: "https://www.openstatus.dev/status/hylandcloud/richmond-usa-ric"
description: "Live Hyland Software Richmond, USA (RIC) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Hyland Software Richmond, USA (RIC) down?

**Answer:** No, Hyland Software Richmond, USA (RIC) is not down. All Hyland Software Richmond, USA (RIC) systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Hyland Software](/status/hylandcloud.md)
- Official status page: https://status.hylandcloud.com
- About: RIC

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Richmond, USA (RIC)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-30 | [Resolved - Outbound Email Service Disruption](https://stspg.io/y4y7c32583ck) | incident | 1m |
| 2025-12-18 | [(Status: Resolved) - Hyland Gov Cloud Customers are unable to access Thick client and configuration](https://stspg.io/3lsdn8l265dd) | major | 18d 2h |

## Links

- HTML page: /status/hylandcloud/richmond-usa-ric
- Service: /status/hylandcloud.md