---
title: "Is iAdvize (HA) AI Shopping Assistant down? iAdvize (HA) AI Shopping Assistant status"
url: "https://www.openstatus.dev/status/iadvize/ai-shopping-assistant"
description: "Live iAdvize (HA) AI Shopping Assistant status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is iAdvize (HA) AI Shopping Assistant down?

**Answer:** No, iAdvize (HA) AI Shopping Assistant is not down. All iAdvize (HA) AI Shopping Assistant systems are operational.

- Status: operational
- Checked: 2026-11-07T11:00:12Z
- User reports in the last 15 minutes: 0
- Part of: [iAdvize (HA)](/status/iadvize.md) / Bots
- Official status page: https://status.iadvize.com
- About: We have identified the issue and are actively working to stabilize the impacted service.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting AI Shopping Assistant

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-06-15 | [P1 - Platform disruption: Knowledge Library & AISA unavailable](https://stspg.io/r4tbqdw7xf8d) | major | 6m |
| 2026-03-06 | [P1 - Copilot Conversation Processing Disruption](https://stspg.io/frgsn1skbwfh) | major | 1m |
| 2025-12-01 | [P2 - Latency in Copilot's response time](https://stspg.io/r4rpkzhdcp7f) | minor | 2h 5m |
| 2025-10-06 | [P1 - Ongoing disruption on Copilot feature and Knowledges ingestion](https://stspg.io/sbsd8kcyw2ft) | major | 8h 22m |
| 2025-06-19 | [P1 - Copilots are not responding & conversation instability](https://stspg.io/p3d8gbfld7hp) | major | 2h |

## Links

- HTML page: /status/iadvize/ai-shopping-assistant
- Service: /status/iadvize.md