---
title: "Is Illumina Cloud Products down? Illumina Cloud Products status"
url: "https://www.openstatus.dev/status/illumina"
description: "Live Illumina Cloud Products status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Illumina Cloud Products down?

**Answer:** Yes, Illumina Cloud Products is experiencing a partial outage right now.

- Status: partial outage
- Checked: 2026-11-07T09:00:02Z
- User reports in the last 15 minutes: 0
- Illumina Cloud Products says: Partial System Outage
- Official status page: https://status.illumina.com
- Website: https://illumina.com

## Affected right now

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-03-01 | [AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub](https://stspg.io/c1zlzs3pv03y) | critical | ongoing |

| Component | Status |
| --- | --- |
| [UAE / Basespace Sequence Hub - Abu Dhabi](/status/illumina/basespace-sequence-hub-abu-dhabi.md) | major outage |
| [UAE / Illumina BioInsight Platform Core - Abu Dhabi](/status/illumina/illumina-bioinsight-platform-core-abu-dhabi.md) | major outage |

## Last 45 days

0 of 2 tracked days without issues.

| Day | Worst status |
| --- | --- |
| 2026-11-07 | partial outage |
| 2026-11-06 | partial outage |

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Illumina Connected Analytics Service Degradation](https://stspg.io/72qwxmhmg7rv) | minor | 8h 34m |
| 2026-08-14 | [Illumina Platform Auth Service Degradation - Global](https://stspg.io/3jqplkf429m6) | critical | 1h 37m |
| 2026-07-22 | [Illumina Connected Insights - Access Issues](https://stspg.io/1t5vrg8qhpwh) | critical | 56m |
| 2026-05-08 | [Availability issues in us-east-1 region for BaseSpace Sequence Hub](https://stspg.io/44jjmf6v8vjy) | minor | 3h 1m |
| 2026-04-03 | [Case Variant Tagging Performance for Emedgene](https://stspg.io/qjlhtbl7klzn) | incident | 2d 23h |

## Components (55)

2 with issues (listed above), 53 operational.

Each component has its own page: /status/illumina/{component}.md, for example /status/illumina/basespace-sequence-hub-abu-dhabi.md

## Links

- HTML page: /status/illumina
- Upstream: https://status.illumina.com
- All services: /status.md