---
title: "Is Illumina Cloud Products Basespace Sequence Hub - US East down? Illumina Cloud Products Basespace Sequence Hub - US East status"
url: "https://www.openstatus.dev/status/illumina/basespace-sequence-hub-us-east"
description: "Live Illumina Cloud Products Basespace Sequence Hub - US East status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Illumina Cloud Products Basespace Sequence Hub - US East down?

**Answer:** No, Illumina Cloud Products Basespace Sequence Hub - US East is not down. All Illumina Cloud Products Basespace Sequence Hub - US East systems are operational.

- Status: operational
- Checked: 2026-11-07T11:00:12Z
- User reports in the last 15 minutes: 0
- Part of: [Illumina Cloud Products](/status/illumina.md) / USA
- Official status page: https://status.illumina.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Basespace Sequence Hub - US East

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-14 | [Illumina Platform Auth Service Degradation - Global](https://stspg.io/3jqplkf429m6) | critical | 1h 37m |
| 2026-05-08 | [Availability issues in us-east-1 region for BaseSpace Sequence Hub](https://stspg.io/44jjmf6v8vjy) | minor | 3h 1m |
| 2026-03-02 | [ICA computation impacted all regions](https://stspg.io/y78nwwclhy15) | major | 4h 28m |
| 2025-12-07 | [Illumina Software Login](https://stspg.io/4fghcmnr93ny) | minor | 2d 14h |
| 2025-10-20 | [BaseSpace Sequence Hub Service United States - Active Monitoring in Progress](https://stspg.io/c0pyrv5np8wy) | minor | 1d 1h |

## Links

- HTML page: /status/illumina/basespace-sequence-hub-us-east
- Service: /status/illumina.md