---
title: "Is Instructure Support: Webform/email down? Instructure Support: Webform/email status"
url: "https://www.openstatus.dev/status/instructure/support-webform-email"
description: "Live Instructure Support: Webform/email status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Instructure Support: Webform/email down?

**Answer:** No, Instructure Support: Webform/email is not down. All Instructure Support: Webform/email systems are operational.

- Status: operational
- Checked: 2026-11-07T07:10:14Z
- User reports in the last 15 minutes: 0
- Part of: [Instructure](/status/instructure.md) / Support Tools
- Official status page: https://status.instructure.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support: Webform/email

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.](https://stspg.io/9gkkl363zf92) | minor | 6h 37m |

## Links

- HTML page: /status/instructure/support-webform-email
- Service: /status/instructure.md