---
title: "Is Kaltura Documentation and Customer Care Platforms down? Kaltura Documentation and Customer Care Platforms status"
url: "https://www.openstatus.dev/status/kaltura/documentation-and-customer-care-platforms"
description: "Live Kaltura Documentation and Customer Care Platforms status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Kaltura Documentation and Customer Care Platforms down?

**Answer:** No, Kaltura Documentation and Customer Care Platforms is not down. All Kaltura Documentation and Customer Care Platforms systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Kaltura](/status/kaltura.md)
- Official status page: https://status.kaltura.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Documentation and Customer Care Platforms

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Access to Support portal](https://stspg.io/420pz2s8r86h) | minor | 7h 18m |
| 2026-05-04 | [Customer Care Portal - Ticket Creation (Kaltura-Facing)](https://stspg.io/jqgzbyns9vcw) | minor | 2d |
| 2023-03-30 | [Access to support portal](https://stspg.io/3tz2vf2n31k2) | major | 32m |
| 2022-07-04 | [Support Portal Access](https://stspg.io/3qv7m6sqmxwm) | major | 2h 59m |

## Links

- HTML page: /status/kaltura/documentation-and-customer-care-platforms
- Service: /status/kaltura.md