---
title: "Is Lunchbox Customer Support Tools down? Lunchbox Customer Support Tools status"
url: "https://www.openstatus.dev/status/lunchbox/customer-support-tools"
description: "Live Lunchbox Customer Support Tools status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Lunchbox Customer Support Tools down?

**Answer:** No, Lunchbox Customer Support Tools is not down. All Lunchbox Customer Support Tools systems are operational.

- Status: operational
- Checked: 2026-11-07T00:11:31Z
- User reports in the last 15 minutes: 0
- Part of: [Lunchbox](/status/lunchbox.md) / Customer Support Tools
- Official status page: https://status.lunchbox.io
- About: Handles customer support messages and live chat interactions.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Support Tools

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-03 | [Ticketing System - Intercom Experiencing issues](https://stspg.io/lt1yk40x3c6t) | minor | 5h 48m |
| 2026-04-14 | [Help Desk - 3rd Party Chat is degraded](https://stspg.io/rd1tklcd8mcq) | minor | 2h 34m |
| 2026-04-08 | [Ticketing System - Intercom Experiencing issues (Emails)](https://stspg.io/tddg7dd2m898) | minor | 14h 51m |
| 2026-01-09 | [Help Desk Outage](https://stspg.io/vmhmzkh02qtt) | incident | 29m |

## Links

- HTML page: /status/lunchbox/customer-support-tools
- Service: /status/lunchbox.md