---
title: "Is Matterport down? Matterport status"
url: "https://www.openstatus.dev/status/matterport"
description: "Live Matterport status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Matterport down?

**Answer:** No, Matterport is not down. All Matterport systems are operational.

- Status: operational
- Checked: 2026-11-07T09:50:02Z
- User reports in the last 15 minutes: 0
- Official status page: https://status.matterport.com
- Website: https://matterport.com

## Last 45 days

2 of 2 tracked days without issues.

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Intermittent Issues with Support Case Submission and Phone Support](https://stspg.io/dn7syvrj8mwn) | major | 6h 14m |
| 2026-05-08 | [Hardware Purchases via Matterport Cart Unavailable](https://stspg.io/bgnt9bhcvrvt) | major | 1h 34m |
| 2026-02-16 | [Payment gateway issues - Declined payments](https://stspg.io/bc40hrg1vy3d) | major | 1d 4h |
| 2026-02-03 | [Degradation of multiple Matterport services](https://stspg.io/xw06845x61lq) | incident | 1m |
| 2025-10-20 | [Space Processing degradation](https://stspg.io/y560tfrwf5s4) | minor | 7h 56m |

## Components (12)

All components operational.

Each component has its own page: /status/matterport/{component}.md, for example /status/matterport/3d-showcase.md

## Links

- HTML page: /status/matterport
- Upstream: https://status.matterport.com
- All services: /status.md