---
title: "Is My Contact Center Chat Services down? My Contact Center Chat Services status"
url: "https://www.openstatus.dev/status/mycontactcenter/chat-services"
description: "Live My Contact Center Chat Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is My Contact Center Chat Services down?

**Answer:** No, My Contact Center Chat Services is not down. All My Contact Center Chat Services systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [My Contact Center](/status/mycontactcenter.md) / High Availability Services
- Official status page: https://status.mycontactcenter.net
- About: Chat queuing services.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Chat Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-02-20 | [Contact Center and voice services down for multiple datacenters](https://stspg.io/vt2xdxdjg4nz) | critical | 14m |
| 2025-02-22 | [Toronto Contact Center services outage](https://stspg.io/tghv53dtdnbb) | critical | 31m |
| 2022-12-15 | [VA datacenter connection issues](https://stspg.io/2djr256mqvgq) | major | 1h 18m |
| 2022-10-12 | [CCA agent software and portal connectivity issues - Virginia Datacentre](https://stspg.io/9mcx7wg2pjyc) | major | 1h 41m |
| 2022-09-22 | [Intermittent call issues Toronto](https://stspg.io/qpnp8kr6q89v) | incident | 1m |

## Links

- HTML page: /status/mycontactcenter/chat-services
- Service: /status/mycontactcenter.md