---
title: "Is My Contact Center Work Force Management (WFM) down? My Contact Center Work Force Management (WFM) status"
url: "https://www.openstatus.dev/status/mycontactcenter/work-force-management-wfm"
description: "Live My Contact Center Work Force Management (WFM) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is My Contact Center Work Force Management (WFM) down?

**Answer:** We don't have live data for My Contact Center Work Force Management (WFM) right now. Check the official My Contact Center Work Force Management (WFM) status page.

- Status: unknown
- Checked: 2026-11-07T09:20:03Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [My Contact Center](/status/mycontactcenter.md) / Normal Availability Services
- Official status page: https://status.mycontactcenter.net
- About: Work Force Management

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Work Force Management (WFM)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-02-22 | [Toronto Contact Center services outage](https://stspg.io/tghv53dtdnbb) | critical | 31m |
| 2022-10-12 | [CCA agent software and portal connectivity issues - Virginia Datacentre](https://stspg.io/9mcx7wg2pjyc) | major | 1h 41m |
| 2021-11-04 | [Test for status page](https://stspg.io/m60m51b9qpkt) | incident | 4m |
| 2020-08-14 | [System issues preventing login and call completions](http://stspg.io/z739fszg8dqy) | incident | 2m |

## Links

- HTML page: /status/mycontactcenter/work-force-management-wfm
- Service: /status/mycontactcenter.md