---
title: "Is myPOS Customer Service down? myPOS Customer Service status"
url: "https://www.openstatus.dev/status/mypos/customer-service"
description: "Live myPOS Customer Service status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is myPOS Customer Service down?

**Answer:** No, myPOS Customer Service is not down. All myPOS Customer Service systems are operational.

- Status: operational
- Checked: 2026-11-07T06:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [myPOS](/status/mypos.md)
- Official status page: https://status.mypos.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Service

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-20 | [We are currently unable to receive client calls due to a third-party issue. This is being worked on with the highest priority.](https://stspg.io/ljtww9ljxp8c) | critical | 4h 9m |
| 2025-09-04 | [Third part cloud provider issue](https://stspg.io/j4c9gk2x21cs) | major | 3h 1m |
| 2025-05-12 | [Issue with SMS Sent OUT](https://stspg.io/0s1339bv7vd7) | minor | 58m |

## Links

- HTML page: /status/mypos/customer-service
- Service: /status/mypos.md