---
title: "Is Genesys Cloud Americas (Canada) down? Genesys Cloud Americas (Canada) status"
url: "https://www.openstatus.dev/status/mypurecloud/americas-canada-2"
description: "Live Genesys Cloud Americas (Canada) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Genesys Cloud Americas (Canada) down?

**Answer:** No, Genesys Cloud Americas (Canada) is not down. All Genesys Cloud Americas (Canada) systems are operational.

- Status: operational
- Checked: 2026-11-06T22:22:16Z
- User reports in the last 15 minutes: 0
- Part of: [Genesys Cloud](/status/mypurecloud.md) / Inbound Calls
- Official status page: https://status.mypurecloud.com

## Last 45 days

1 of 1 tracked days without issues.

## Incidents affecting Americas (Canada)

No recent incidents.

## Links

- HTML page: /status/mypurecloud/americas-canada-2
- Service: /status/mypurecloud.md