---
title: "Is Genesys Cloud Americas (US West) down? Genesys Cloud Americas (US West) status"
url: "https://www.openstatus.dev/status/mypurecloud/americas-us-west-23"
description: "Live Genesys Cloud Americas (US West) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Genesys Cloud Americas (US West) down?

**Answer:** No, Genesys Cloud Americas (US West) is not down. All Genesys Cloud Americas (US West) systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Genesys Cloud](/status/mypurecloud.md) / Platform
- Official status page: https://status.mypurecloud.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Americas (US West)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-07-29 | [Analytics Delays - Americas (US-West)](https://stspg.io/cm0mjj7skz06) | minor | 56m |
| 2025-10-27 | [Analytics & Reporting Delays Americas (US-West)](https://stspg.io/6z4p76lxx2z7) | minor | 57m |
| 2025-08-24 | [Analytics & Reporting Delays Americas (US-West)](https://stspg.io/fyqr8vjd6p2p) | major | 1h 13m |
| 2025-07-30 | [Elevated Error Rates - Americas (US-West)](https://stspg.io/3vcdpqplplwp) | major | 23m |
| 2025-07-03 | [Elevated Error Rates: Americas (US East) and Americas (US West)](https://stspg.io/q7j36ycfbjyj) | major | 2h 39m |

## Links

- HTML page: /status/mypurecloud/americas-us-west-23
- Service: /status/mypurecloud.md