---
title: "Is Genesys Cloud Asia Pacific (Tokyo) down? Genesys Cloud Asia Pacific (Tokyo) status"
url: "https://www.openstatus.dev/status/mypurecloud/asia-pacific-tokyo-13"
description: "Live Genesys Cloud Asia Pacific (Tokyo) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Genesys Cloud Asia Pacific (Tokyo) down?

**Answer:** No, Genesys Cloud Asia Pacific (Tokyo) is not down. All Genesys Cloud Asia Pacific (Tokyo) systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Genesys Cloud](/status/mypurecloud.md) / Platform
- Official status page: https://status.mypurecloud.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Asia Pacific (Tokyo)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-02-02 | [Analytics Delays - Tokyo](https://stspg.io/gww9cphl1cd8) | incident | 1h 48m |
| 2026-01-09 | [Elevated Error Rates - WebRTC (APAC Tokyo)](https://stspg.io/vzw5nsf87zr4) | critical | 1m |
| 2025-06-12 | [Elevated Error Rates: Text to Speech, Speech to Text, and Dialogflow ES/CX bot Integrations](https://stspg.io/rm7hhqrkclmp) | major | 4h 52m |

## Links

- HTML page: /status/mypurecloud/asia-pacific-tokyo-13
- Service: /status/mypurecloud.md