---
title: "Is Genesys Cloud EMEA (ESR) down? Genesys Cloud EMEA (ESR) status"
url: "https://www.openstatus.dev/status/mypurecloud/emea-esr-3"
description: "Live Genesys Cloud EMEA (ESR) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Genesys Cloud EMEA (ESR) down?

**Answer:** No, Genesys Cloud EMEA (ESR) is not down. All Genesys Cloud EMEA (ESR) systems are operational.

- Status: operational
- Checked: 2026-11-07T08:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Genesys Cloud](/status/mypurecloud.md) / Recording
- Official status page: https://status.mypurecloud.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting EMEA (ESR)

No recent incidents.

## Links

- HTML page: /status/mypurecloud/emea-esr-3
- Service: /status/mypurecloud.md