---
title: "Is Genesys Cloud EMEA (UAE) down? Genesys Cloud EMEA (UAE) status"
url: "https://www.openstatus.dev/status/mypurecloud/emea-uae-20"
description: "Live Genesys Cloud EMEA (UAE) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Genesys Cloud EMEA (UAE) down?

**Answer:** No, Genesys Cloud EMEA (UAE) is not down. All Genesys Cloud EMEA (UAE) systems are operational.

- Status: operational
- Checked: 2026-11-07T04:40:04Z
- User reports in the last 15 minutes: 0
- Part of: [Genesys Cloud](/status/mypurecloud.md) / IVR
- Official status page: https://status.mypurecloud.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting EMEA (UAE)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-01-11 | [Elevated Error Rates - Issues creating new call routing configurations](https://stspg.io/38cmwjv4xm0k) | minor | 45m |

## Links

- HTML page: /status/mypurecloud/emea-uae-20
- Service: /status/mypurecloud.md