---
title: "Is Nexcess Customer Portal down? Nexcess Customer Portal status"
url: "https://www.openstatus.dev/status/nexcess/customer-portal"
description: "Live Nexcess Customer Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Nexcess Customer Portal down?

**Answer:** No, Nexcess Customer Portal is not down. All Nexcess Customer Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T08:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Nexcess](/status/nexcess.md)
- Official status page: https://status.nexcess.net
- About: https://portal.nexcess.net

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-30 | [Nexcess Client Portal Access Issue](https://stspg.io/szj1n809nwzy) | minor | 3h 1m |
| 2026-08-17 | [GitHub Peformance Impact](https://stspg.io/rzzkh7hbtz1b) | minor | 1d 4h |
| 2026-04-01 | [Nexcess Portal Access Issues](https://stspg.io/1dmqy093dtvx) | incident | 15h 45m |
| 2026-02-23 | [Acronis Portal Degraded Performance.](https://stspg.io/3vrx12ntqdc5) | minor | 1d 3h |
| 2026-01-27 | [Cloudflare Network Degradation](https://stspg.io/wq7ht1gwmj3w) | minor | 7h 51m |

## Links

- HTML page: /status/nexcess/customer-portal
- Service: /status/nexcess.md