---
title: "Is Northwestern Information Technology Service Management Platform (Service Delivery and Support) down? Northwestern Information Technology Service Management Platform (Service Delivery and Support) status"
url: "https://www.openstatus.dev/status/northwestern/service-management-platform-service-delivery-and-support"
description: "Live Northwestern Information Technology Service Management Platform (Service Delivery and Support) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Northwestern Information Technology Service Management Platform (Service Delivery and Support) down?

**Answer:** We don't have live data for Northwestern Information Technology Service Management Platform (Service Delivery and Support) right now. Check the official Northwestern Information Technology Service Management Platform (Service Delivery and Support) status page.

- Status: unknown
- Checked: 2026-11-06T22:22:16Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Northwestern Information Technology](/status/northwestern.md) / Professional Services
- Official status page: https://northwesternuniversity.statuspage.io
- About: Northwestern’s IT Service Management platform includes Northwestern’s primary ticketing, service request, and knowledge base system. Teams can use this platform to manage service request and incident intake, triage, and management; plan and and approve changes to IT systems and infrastructure; and receive and respond to customer feedback.

## Last 45 days

1 of 1 tracked days without issues.

## Incidents affecting Service Management Platform (Service Delivery and Support)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-25 | [TeamDynamix Service Interruption](https://stspg.io/0lfmpdfl1mtq) | major | 16m |
| 2026-09-09 | [Team Dynamix Degraded Performance](https://stspg.io/lr35c3wd9vtp) | minor | 40m |

## Links

- HTML page: /status/northwestern/service-management-platform-service-delivery-and-support
- Service: /status/northwestern.md