---
title: "Is Onfido Facial Similarity down? Onfido Facial Similarity status"
url: "https://www.openstatus.dev/status/onfido/facial-similarity-3"
description: "Live Onfido Facial Similarity status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Onfido Facial Similarity down?

**Answer:** No, Onfido Facial Similarity is not down. All Onfido Facial Similarity systems are operational.

- Status: operational
- Checked: 2026-11-07T06:30:02Z
- User reports in the last 15 minutes: 0
- Part of: [Onfido](/status/onfido.md) / USA (us.onfido.com)
- Official status page: https://status.onfido.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Facial Similarity

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-04 | [Elevated errors on GET /motion\_captures list endpoint](https://stspg.io/53ths31r353n) | minor | 3h 55m |
| 2026-07-27 | [Delays in processing reports in the US cluster](https://stspg.io/q398lwkj2x14) | minor | 1h 9m |
| 2025-10-20 | [Outage in the US region](https://stspg.io/fthf7fpz1hjx) | critical | 6h 34m |
| 2025-10-20 | [Services down in US region](https://stspg.io/ft1hkk0m2tq9) | critical | 3h 19m |

## Links

- HTML page: /status/onfido/facial-similarity-3
- Service: /status/onfido.md
