---
title: "Is OnFinality Customer Portal down? OnFinality Customer Portal status"
url: "https://www.openstatus.dev/status/onfinality/customer-portal"
description: "Live OnFinality Customer Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is OnFinality Customer Portal down?

**Answer:** No, OnFinality Customer Portal is not down. All OnFinality Customer Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T02:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [OnFinality](/status/onfinality.md)
- Official status page: https://status.onfinality.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-11-04 | [HK DataCenter Network Network Upgrade](https://stspg.io/85l52qplcnk7) | major | 19m |
| 2025-10-20 | [Statement on AWS & Dockerhub Outage](https://stspg.io/tjk21m5vvxdw) | incident | 6h 10m |
| 2025-10-16 | [HK DataCenter Network Incident](https://stspg.io/l25rbs58x5l3) | incident | 1h 12m |
| 2025-06-10 | [Datecenter VPN Network issues](https://stspg.io/k0sq0qpwbtfb) | incident | 1d 21h |
| 2025-05-01 | [Cannot log in to OnFinality and OnFinality Indexing portals](https://stspg.io/g5w44dxhz3db) | incident | 1d |

## Links

- HTML page: /status/onfinality/customer-portal
- Service: /status/onfinality.md