---
title: "Is Osano Customer Authentication down? Osano Customer Authentication status"
url: "https://www.openstatus.dev/status/osano/customer-authentication"
description: "Live Osano Customer Authentication status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Osano Customer Authentication down?

**Answer:** We don't have live data for Osano Customer Authentication right now. Check the official Osano Customer Authentication status page.

- Status: unknown
- Checked: 2026-11-07T02:10:02Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Osano](/status/osano.md) / Platform
- Official status page: https://status.osano.com
- About: Authentication infrastructure for customer logins to Osano's dashboard.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Authentication

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-21 | [my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in.](https://stspg.io/qtk3ypqwmjmj) | major | 43m |
| 2025-10-20 | [Amazon Webservices (AWS) experiencing outages across multiple services. Customers may experience issues logging into the my.osano.com application. Consent recording and CMP discoveries remain operational.](https://stspg.io/v9pqv6wn96cp) | incident | 9h 28m |
| 2025-06-11 | [Web Application Login Errors for my.osano.com](https://stspg.io/ltrvm9jpgckj) | minor | 25m |
| 2024-05-13 | [SSO authentication not working for my.osano.com](https://stspg.io/dp2d5qncq12x) | major | 54m |
| 2023-09-05 | [Logins to the my.osano.com application are failing](https://stspg.io/0g6wtqx4zk40) | incident | 1m |

## Links

- HTML page: /status/osano/customer-authentication
- Service: /status/osano.md