---
title: "Is Palo Alto Networks Cloud Services Customer Support Portal down? Palo Alto Networks Cloud Services Customer Support Portal status"
url: "https://www.openstatus.dev/status/paloaltonetworks/customer-support-portal"
description: "Live Palo Alto Networks Cloud Services Customer Support Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Palo Alto Networks Cloud Services Customer Support Portal down?

**Answer:** We don't have live data for Palo Alto Networks Cloud Services Customer Support Portal right now. Check the official Palo Alto Networks Cloud Services Customer Support Portal status page.

- Status: unknown
- Checked: 2026-11-06T22:22:16Z (stale)
- User reports in the last 15 minutes: 0
- Part of: [Palo Alto Networks Cloud Services](/status/paloaltonetworks.md)
- Official status page: https://status.paloaltonetworks.com
- About: CSP, Support Portal for customers, partners and employees: Knowledgebase, tickets, Lab box registration, software download, documentation

## Last 45 days

1 of 1 tracked days without issues.

## Incidents affecting Customer Support Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-06 | [Customer Support Portal Service is not available](https://stspg.io/7vvh0k3ryptb) | incident | 2h 23m |
| 2026-08-02 | [Customer Service Portal will be going through an unplanned emergency change management.](https://stspg.io/w3y3xkj9mck4) | major | 2h 47m |
| 2026-07-30 | [Customer Support Portal and Licensing Services are currently down](https://stspg.io/qv2v7whqlgwm) | incident | 16m |

## Links

- HTML page: /status/paloaltonetworks/customer-support-portal
- Service: /status/paloaltonetworks.md