---
title: "Is Parchment Salesforce / Parchment Help Center down? Parchment Salesforce / Parchment Help Center status"
url: "https://www.openstatus.dev/status/parchment/salesforce-parchment-help-center"
description: "Live Parchment Salesforce / Parchment Help Center status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Parchment Salesforce / Parchment Help Center down?

**Answer:** No, Parchment Salesforce / Parchment Help Center is not down. All Parchment Salesforce / Parchment Help Center systems are operational.

- Status: operational
- Checked: 2026-11-07T10:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [Parchment](/status/parchment.md) / Supporting Services
- Official status page: https://status.parchment.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Salesforce / Parchment Help Center

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-07 | [Instructure Resources Under Investigation](https://stspg.io/ml69hmt9b1vd) | maintenance | 3d 23h |
| 2026-05-05 | [Notice: Learner Chat Currently Unavailable](https://stspg.io/jx8qtzyllb0c) | minor | 41d 21h |
| 2026-03-28 | [Regular Maintenance](https://stspg.io/5b5xhgzwk8gv) | incident | 3h 15m |

## Links

- HTML page: /status/parchment/salesforce-parchment-help-center
- Service: /status/parchment.md