---
title: "Is Payfast Help Desk down? Payfast Help Desk status"
url: "https://www.openstatus.dev/status/payfast/help-desk"
description: "Live Payfast Help Desk status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Payfast Help Desk down?

**Answer:** No, Payfast Help Desk is not down. All Payfast Help Desk systems are operational.

- Status: operational
- Checked: 2026-11-07T00:20:14Z
- User reports in the last 15 minutes: 0
- Part of: [Payfast](/status/payfast.md) / General
- Official status page: https://status.payfast.io
- About: Merchant support services (calls,chats and tickets).

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Help Desk

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-02-02 | [Telephonic calls](https://stspg.io/1nvqrvwbxgs0) | critical | 7h 45m |

## Links

- HTML page: /status/payfast/help-desk
- Service: /status/payfast.md