---
title: "Is PayGate Payments - Scan to Pay (previously Masterpass) down? PayGate Payments - Scan to Pay (previously Masterpass) status"
url: "https://www.openstatus.dev/status/paygate/payments-scan-to-pay-previously-masterpass"
description: "Live PayGate Payments - Scan to Pay (previously Masterpass) status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is PayGate Payments - Scan to Pay (previously Masterpass) down?

**Answer:** No, PayGate Payments - Scan to Pay (previously Masterpass) is not down. All PayGate Payments - Scan to Pay (previously Masterpass) systems are operational.

- Status: operational
- Checked: 2026-11-07T08:30:21Z
- User reports in the last 15 minutes: 0
- Part of: [PayGate](/status/paygate.md)
- Official status page: https://status.paygate.co.za

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Payments - Scan to Pay (previously Masterpass)

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2024-06-27 | [Problems on PayGate system](https://stspg.io/mk85b7j3yf7y) | major | 42m |
| 2024-02-19 | [PayGate Processing](https://stspg.io/hmw48fjzr6j8) | critical | 2h 7m |
| 2023-06-13 | [MasterPass Payment Outage](https://stspg.io/vxwj04s8q5pl) | major | 3h 52m |

## Links

- HTML page: /status/paygate/payments-scan-to-pay-previously-masterpass
- Service: /status/paygate.md
