---
title: "Is Pega Cloud Pega GenAI down? Pega Cloud Pega GenAI status"
url: "https://www.openstatus.dev/status/pega/pega-genai"
description: "Live Pega Cloud Pega GenAI status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Pega Cloud Pega GenAI down?

**Answer:** No, Pega Cloud Pega GenAI is not down. All Pega Cloud Pega GenAI systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Pega Cloud](/status/pega.md) / Pega GenAI
- Official status page: https://status.pega.net

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Pega GenAI

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-05-29 | [GenAI and Blueprint performance degradation](https://stspg.io/q7nmwvthmnlk) | incident | 41m |
| 2026-05-26 | [Authentication Services Impacting Access to Multiple Services](https://stspg.io/1jpffj8kbmwb) | incident | 2h 11m |
| 2025-10-20 | [Disruption to AWS cloud services](https://stspg.io/cfczffg6r6yn) | major | 9h 49m |
| 2025-07-30 | [Support Buddy and Sales Buddy are unavailable](https://stspg.io/0mmwy4tvk0tv) | minor | 4m |
| 2025-04-09 | [Pega GenAI Blueprint and Pega GenAI are intermittently unavailable](https://stspg.io/vnnvj3zs3mq9) | major | 27m |

## Links

- HTML page: /status/pega/pega-genai
- Service: /status/pega.md