---
title: "Is Pendo Mobile Guides down? Pendo Mobile Guides status"
url: "https://www.openstatus.dev/status/pendo/mobile-guides"
description: "Live Pendo Mobile Guides status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Pendo Mobile Guides down?

**Answer:** No, Pendo Mobile Guides is not down. All Pendo Mobile Guides systems are operational.

- Status: operational
- Checked: 2026-11-07T09:20:03Z
- User reports in the last 15 minutes: 0
- Part of: [Pendo](/status/pendo.md) / US environment (app.pendo.io)
- Official status page: https://status.pendo.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Mobile Guides

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-01 | [Pairing in Mobile is Not Functional](https://stspg.io/0yny0yh26h2l) | major | 1h 47m |
| 2026-09-14 | [Latency issue in US region impacting login, guide delivery and event data processing](https://stspg.io/fhjgsg7f7wy1) | major | 3h 51m |
| 2026-02-05 | [Guides using segments are non-operational in Production and Staging Environments](https://stspg.io/5m1crlw9h9vk) | critical | 3h 26m |
| 2025-06-12 | [Outage preventing the Pendo application from loading and collecting data](https://stspg.io/1khf4b2q654d) | incident | 3d 17h |
| 2024-07-31 | [Increased latency for data ingestion, guides, and other services](https://stspg.io/wfvcmkztgmmd) | major | 23m |

## Links

- HTML page: /status/pendo/mobile-guides
- Service: /status/pendo.md