---
title: "Is Planday Help Chat down? Planday Help Chat status"
url: "https://www.openstatus.dev/status/planday/help-chat"
description: "Live Planday Help Chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Planday Help Chat down?

**Answer:** No, Planday Help Chat is not down. All Planday Help Chat systems are operational.

- Status: operational
- Checked: 2026-11-07T07:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Planday](/status/planday.md)
- Official status page: https://status.planday.com
- About: External system supporting help chat features in Planday

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Help Chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-01 | [Service Disruption](https://stspg.io/ldpzz8h4gslw) | major | 39m |
| 2026-06-23 | [Emails delayed due to third-party disruption](https://stspg.io/5lpfzpr85yzz) | incident | 1h 12m |
| 2026-01-05 | [Slow response time to chat messages](https://stspg.io/jmlhmhr8q2dl) | minor | 25m |
| 2025-11-19 | [Help chat, email and help centre currently unavailable due to third-party incident](https://stspg.io/kqj2fggflrjg) | critical | 1h 43m |

## Links

- HTML page: /status/planday/help-chat
- Service: /status/planday.md