---
title: "Is Prenly Helpdesk e-mail/chat platform down? Prenly Helpdesk e-mail/chat platform status"
url: "https://www.openstatus.dev/status/prenly/helpdesk-e-mail-chat-platform"
description: "Live Prenly Helpdesk e-mail/chat platform status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Prenly Helpdesk e-mail/chat platform down?

**Answer:** No, Prenly Helpdesk e-mail/chat platform is not down. All Prenly Helpdesk e-mail/chat platform systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Prenly](/status/prenly.md)
- Official status page: https://status.prenly.com
- About: The platform that handles helpdesk e-mail queries as well as helpdesk chatting from within Prenly Workspace.

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Helpdesk e-mail/chat platform

No recent incidents.

## Links

- HTML page: /status/prenly/helpdesk-e-mail-chat-platform
- Service: /status/prenly.md