---
title: "Is Qualtrics XM Directory / Contacts down? Qualtrics XM Directory / Contacts status"
url: "https://www.openstatus.dev/status/qualtrics/xm-directory-contacts"
description: "Live Qualtrics XM Directory / Contacts status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Qualtrics XM Directory / Contacts down?

**Answer:** No, Qualtrics XM Directory / Contacts is not down. All Qualtrics XM Directory / Contacts systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Qualtrics](/status/qualtrics.md)
- Official status page: https://status.qualtrics.com
- About: Ability to access XM directory or import/search for contacts

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting XM Directory / Contacts

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-03 | [EX project issues in the Western US region](https://stspg.io/bcmxf908qbwt) | minor | 27m |
| 2026-10-23 | [Customer Hub Issues](https://stspg.io/mkf2z3wvkw5c) | incident | 12h 1m |

## Links

- HTML page: /status/qualtrics/xm-directory-contacts
- Service: /status/qualtrics.md