---
title: "Is Zscaler MDR Customer Support down? Zscaler MDR Customer Support status"
url: "https://www.openstatus.dev/status/redcanary/customer-support"
description: "Live Zscaler MDR Customer Support status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Zscaler MDR Customer Support down?

**Answer:** No, Zscaler MDR Customer Support is not down. All Zscaler MDR Customer Support systems are operational.

- Status: operational
- Checked: 2026-11-07T08:30:21Z
- User reports in the last 15 minutes: 0
- Part of: [Zscaler MDR](/status/redcanary.md)
- Official status page: https://status.redcanary.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Customer Support

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-06-30 | [Technical Issue with Ticketing System](https://stspg.io/b2yv1k4ll06x) | critical | 33m |

## Links

- HTML page: /status/redcanary/customer-support
- Service: /status/redcanary.md