---
title: "Is Retention Science down? Retention Science status"
url: "https://www.openstatus.dev/status/retentionscience"
description: "Live Retention Science status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science down?

**Answer:** No, Retention Science is not down. All Retention Science systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Official status page: https://status.retentionscience.com
- Website: https://retentionscience.com

## Last 45 days

2 of 2 tracked days without issues.

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-17 | [Shopify Imports - Service Stopped](https://stspg.io/pyq3phs900fm) | critical | 32d 2h |
| 2024-04-19 | [Database server out of temporary disk space causing certain sites' recommendations to fail](https://stspg.io/zwx3hkh0xhrc) | major | 2d 21h |
| 2024-04-02 | [Various APIs down due to high volume of requests](https://stspg.io/8862146pzk3g) | critical | 1m |
| 2024-03-27 | [Stages not Sending completely from March 27 to April 11th.](https://stspg.io/7rr239vg6vhd) | critical | 15d |
| 2024-03-25 | [members.retentionscience.com Unable To Access Page](https://stspg.io/zm3zhrhwj4cw) | incident | 1m |

## Components (13)

All components operational.

Each component has its own page: /status/retentionscience/{component}.md, for example /status/retentionscience/cortex-application-main-dashboard.md

## Links

- HTML page: /status/retentionscience
- Upstream: https://status.retentionscience.com
- All services: /status.md