---
title: "Is Retention Science Data Imports Service down? Retention Science Data Imports Service status"
url: "https://www.openstatus.dev/status/retentionscience/data-imports-service"
description: "Live Retention Science Data Imports Service status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science Data Imports Service down?

**Answer:** No, Retention Science Data Imports Service is not down. All Retention Science Data Imports Service systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Part of: [Retention Science](/status/retentionscience.md)
- Official status page: https://status.retentionscience.com
- About: Flat file imports and data import service that processes data into ReSci

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Data Imports Service

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-10-17 | [Shopify Imports - Service Stopped](https://stspg.io/pyq3phs900fm) | critical | 32d 2h |
| 2021-12-07 | [AWS Outage](https://stspg.io/rh5bnmhyngyt) | critical | 12h 45m |
| 2020-11-25 | [Analytics and JavaScript delays](https://stspg.io/rq6pl225j6d7) | minor | 8h 53m |
| 2019-02-14 | [Network Issues](http://stspg.io/b5f770036) | minor | 28m |

## Links

- HTML page: /status/retentionscience/data-imports-service
- Service: /status/retentionscience.md