---
title: "Is Retention Science Filtering and Segmentation Service down? Retention Science Filtering and Segmentation Service status"
url: "https://www.openstatus.dev/status/retentionscience/filtering-and-segmentation-service"
description: "Live Retention Science Filtering and Segmentation Service status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science Filtering and Segmentation Service down?

**Answer:** No, Retention Science Filtering and Segmentation Service is not down. All Retention Science Filtering and Segmentation Service systems are operational.

- Status: operational
- Checked: 2026-11-07T09:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Retention Science](/status/retentionscience.md)
- Official status page: https://status.retentionscience.com
- About: Back-end service that handles filter creation and segmentation

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Filtering and Segmentation Service

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2021-12-07 | [AWS Outage](https://stspg.io/rh5bnmhyngyt) | critical | 12h 45m |
| 2020-10-09 | [Delay in Promo Blast Campaigns](http://stspg.io/j14hcpm6gtqm) | minor | 1h 5m |
| 2020-09-04 | [Cortex Filters and Partial Delay in Sends](http://stspg.io/ngp8c0vfnq75) | minor | 1h 56m |
| 2020-08-22 | [Cortex Filters and Partial Delay in Sends](http://stspg.io/2ykyrg0q1cyd) | minor | 10h 28m |
| 2020-07-21 | [Issue Saving Segments](http://stspg.io/9bmbdf65mlnz) | minor | 29m |

## Links

- HTML page: /status/retentionscience/filtering-and-segmentation-service
- Service: /status/retentionscience.md