---
title: "Is Retention Science SMS down? Retention Science SMS status"
url: "https://www.openstatus.dev/status/retentionscience/sms"
description: "Live Retention Science SMS status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science SMS down?

**Answer:** No, Retention Science SMS is not down. All Retention Science SMS systems are operational.

- Status: operational
- Checked: 2026-11-07T09:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Retention Science](/status/retentionscience.md)
- Official status page: https://status.retentionscience.com
- About: SMS/MMS sending capabilities

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting SMS

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2021-12-07 | [AWS Outage](https://stspg.io/rh5bnmhyngyt) | critical | 12h 45m |
| 2020-10-13 | [SMS - Webhooks for Shopify integration outage](http://stspg.io/ycz9dwscg936) | minor | 1d |

## Links

- HTML page: /status/retentionscience/sms
- Service: /status/retentionscience.md