---
title: "Is Retention Science Template Tools down? Retention Science Template Tools status"
url: "https://www.openstatus.dev/status/retentionscience/template-tools"
description: "Live Retention Science Template Tools status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science Template Tools down?

**Answer:** No, Retention Science Template Tools is not down. All Retention Science Template Tools systems are operational.

- Status: operational
- Checked: 2026-11-07T09:50:02Z
- User reports in the last 15 minutes: 0
- Part of: [Retention Science](/status/retentionscience.md)
- Official status page: https://status.retentionscience.com
- About: Drag and drop templating capabilities

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Template Tools

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2021-12-07 | [AWS Outage](https://stspg.io/rh5bnmhyngyt) | critical | 12h 45m |
| 2020-11-02 | [File Manager returns error when adding or updating an image](http://stspg.io/kvpdl3gqsp44) | major | 1h 32m |
| 2020-06-19 | [Slow loading Cortex pages](http://stspg.io/8cjbjf5khrb3) | minor | 43m |
| 2020-05-13 | [Sporadic Error Appearing in Template Editor](http://stspg.io/x3ydfh48yngp) | minor | 23h 56m |

## Links

- HTML page: /status/retentionscience/template-tools
- Service: /status/retentionscience.md