---
title: "Is Retention Science Users API down? Retention Science Users API status"
url: "https://www.openstatus.dev/status/retentionscience/users-api"
description: "Live Retention Science Users API status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Retention Science Users API down?

**Answer:** No, Retention Science Users API is not down. All Retention Science Users API systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Retention Science](/status/retentionscience.md)
- Official status page: https://status.retentionscience.com
- About: REST endpoint to create users

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Users API

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2021-12-07 | [AWS Outage](https://stspg.io/rh5bnmhyngyt) | critical | 12h 45m |
| 2019-02-14 | [Network Issues](http://stspg.io/b5f770036) | minor | 28m |
| 2018-11-04 | [Database Upgrade & Maintenance](http://stspg.io/20d0b2755) | incident | 1h 46m |
| 2018-11-02 | [Users/Transactional APIs - Degraded Performance](http://stspg.io/3b41da957) | minor | 8m |

## Links

- HTML page: /status/retentionscience/users-api
- Service: /status/retentionscience.md