---
title: "Is Reward Gateway SmartHub® Insights down? Reward Gateway SmartHub® Insights status"
url: "https://www.openstatus.dev/status/rewardgateway/smarthub-insights"
description: "Live Reward Gateway SmartHub® Insights status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Reward Gateway SmartHub® Insights down?

**Answer:** Yes, Reward Gateway SmartHub® Insights is down. A major outage is currently affecting Reward Gateway SmartHub® Insights.

- Status: major outage
- Checked: 2026-11-07T09:20:03Z
- User reports in the last 15 minutes: 0
- Part of: [Reward Gateway](/status/rewardgateway.md)
- Official status page: https://status.rewardgateway.net
- About: Reporting and statistics on programme usage and up-take.

## Last 45 days

0 of 2 tracked days without issues.

| Day | Worst status |
| --- | --- |
| 2026-11-07 | major outage |
| 2026-11-06 | major outage |

## Incidents affecting SmartHub® Insights

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-11-03 | [Our platform is now back online.](https://stspg.io/qzjbkj2knddz) | major | ongoing |
| 2026-10-21 | [Platform Insight is currently unavailable](https://stspg.io/d4lv83j2mybc) | critical | ongoing |
| 2025-12-17 | [Platform-wide outage](https://stspg.io/5nfck1t3qs1d) | major | 2h 38m |

## Links

- HTML page: /status/rewardgateway/smarthub-insights
- Service: /status/rewardgateway.md