---
title: "Is Runway Support down? Runway Support status"
url: "https://www.openstatus.dev/status/runwayml/support"
description: "Live Runway Support status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Runway Support down?

**Answer:** No, Runway Support is not down. All Runway Support systems are operational.

- Status: operational
- Checked: 2026-11-07T07:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Runway](/status/runwayml.md)
- Official status page: https://status.runwayml.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-17 | [Scheduled Maintenance](https://stspg.io/svh2jn535f9s) | critical | 2h 24m |

## Links

- HTML page: /status/runwayml/support
- Service: /status/runwayml.md