---
title: "Is Salsify Support Portal down? Salsify Support Portal status"
url: "https://www.openstatus.dev/status/salsify/salsify-support-portal"
description: "Live Salsify Support Portal status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Salsify Support Portal down?

**Answer:** No, Salsify Support Portal is not down. All Salsify Support Portal systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Salsify](/status/salsify.md)
- Official status page: https://status.salsify.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Salsify Support Portal

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-16 | [Intermittent access issues with Salesforce ticketing](https://stspg.io/x60lrkr46wll) | minor | 23h 27m |
| 2025-09-03 | [PXM Support Case form failing to load](https://stspg.io/tsl1k56bf6dj) | major | 19m |

## Links

- HTML page: /status/salsify/salsify-support-portal
- Service: /status/salsify.md