---
title: "Is Scale AI Document AI down? Scale AI Document AI status"
url: "https://www.openstatus.dev/status/scale/document-ai"
description: "Live Scale AI Document AI status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Scale AI Document AI down?

**Answer:** No, Scale AI Document AI is not down. All Scale AI Document AI systems are operational.

- Status: operational
- Checked: 2026-11-07T02:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [Scale AI](/status/scale.md)
- Official status page: https://status.scale.com
- About: Document Processing Services

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Document AI

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2023-10-23 | [Site Outage](https://stspg.io/kftcp6krrq5k) | incident | 1h 9m |
| 2023-09-18 | [Elevated Error Rate](https://stspg.io/1f1y67rmmsvl) | critical | 23h 15m |
| 2023-03-11 | [Site Outage](https://stspg.io/h622fbj4msk5) | critical | 1h 36m |
| 2023-03-03 | [Elevated latencies](https://stspg.io/vhdnw7wc4blx) | minor | 1h 42m |
| 2023-03-03 | [Elevated API Error Rates](https://stspg.io/3393lh6l76rs) | major | 1h 15m |

## Links

- HTML page: /status/scale/document-ai
- Service: /status/scale.md