---
title: "Is Shelf Self-Service Portals down? Shelf Self-Service Portals status"
url: "https://www.openstatus.dev/status/shelf/self-service-portals-3"
description: "Live Shelf Self-Service Portals status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Shelf Self-Service Portals down?

**Answer:** No, Shelf Self-Service Portals is not down. All Shelf Self-Service Portals systems are operational.

- Status: operational
- Checked: 2026-11-07T07:20:02Z
- User reports in the last 15 minutes: 0
- Part of: [Shelf](/status/shelf.md) / Shelf: US Region
- Official status page: https://status.shelf.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Self-Service Portals

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-11-03 | [Self-Service Portal Homepage Cache Issue on some US/EU Portals](https://stspg.io/vzc8584grpyb) | minor | 4h 29m |
| 2025-10-20 | [US region: Ongoing upstream provider degradation causing intermittent errors across multiple services](https://stspg.io/dyz0g9wk22qc) | major | 15h 20m |
| 2025-10-20 | [US region: Widespread service disruption due to upstream cloud provider incident](https://stspg.io/qcxyynym70f9) | critical | 3h 26m |
| 2025-09-12 | [Service Availability Incident: Elevated 5xx Errors Across Regions](https://stspg.io/lp4h68tvbgx2) | critical | 3h 29m |
| 2025-09-02 | [Search and Content Viewing Degradation](https://stspg.io/dkcgwxvyqbxf) | major | 30m |

## Links

- HTML page: /status/shelf/self-service-portals-3
- Service: /status/shelf.md