---
title: "Is ShopKeep Chat down? ShopKeep Chat status"
url: "https://www.openstatus.dev/status/shopkeep/chat"
description: "Live ShopKeep Chat status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is ShopKeep Chat down?

**Answer:** No, ShopKeep Chat is not down. All ShopKeep Chat systems are operational.

- Status: operational
- Checked: 2026-11-07T05:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [ShopKeep](/status/shopkeep.md) / Support
- Official status page: https://status.shopkeep.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Chat

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2022-12-05 | [Web Chat outage](https://stspg.io/tgcqnvn6cxm3) | incident | 42m |
| 2022-06-16 | [Chat support unavailable](https://stspg.io/558hxb9jmhxc) | incident | 13h 46m |
| 2021-12-07 | [AWS Outage](https://stspg.io/1jt9v1v7wkns) | critical | 11h 55m |

## Links

- HTML page: /status/shopkeep/chat
- Service: /status/shopkeep.md