---
title: "Is Siena AI Backfill Service down? Siena AI Backfill Service status"
url: "https://www.openstatus.dev/status/siena/backfill-service"
description: "Live Siena AI Backfill Service status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Siena AI Backfill Service down?

**Answer:** No, Siena AI Backfill Service is not down. All Siena AI Backfill Service systems are operational.

- Status: operational
- Checked: 2026-11-07T04:40:04Z
- User reports in the last 15 minutes: 0
- Part of: [Siena AI](/status/siena.md) / Siena Platform
- Official status page: https://status.siena.cx
- About: The Backfill service is responsible for backfilling data from external integration like Shopify, Recharge .e.t.c on a periodic basis. It executes every 6 hours, backfilling information like Orders,Customers,Products from Shopify, and Subscriptions from Recharge

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Backfill Service

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-11-18 | [Cloudflare outage](https://stspg.io/5yw4zdj7w07f) | critical | 9h 3m |
| 2025-10-20 | [Siena AI platform outage](https://stspg.io/mh5qp0lw7t77) | major | 1d |
| 2025-01-01 | [Backfill Service Unavailability](https://stspg.io/5135x4bhdz5f) | minor | 1m |

## Links

- HTML page: /status/siena/backfill-service
- Service: /status/siena.md