---
title: "Is Smartly Support Services down? Smartly Support Services status"
url: "https://www.openstatus.dev/status/smartly/support-services"
description: "Live Smartly Support Services status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Smartly Support Services down?

**Answer:** No, Smartly Support Services is not down. All Smartly Support Services systems are operational.

- Status: operational
- Checked: 2026-11-07T06:40:22Z
- User reports in the last 15 minutes: 0
- Part of: [Smartly](/status/smartly.md)
- Official status page: https://smartlystatus.io

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support Services

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-03 | [Resolved issue on Support Chats presenting Delayed times](https://stspg.io/3n7lt0wflk7b) | minor | 6h 31m |
| 2026-07-30 | [Smartly Knowledge Base inaccessible](https://stspg.io/crxq4pnxsh0n) | major | 1h 1m |
| 2026-02-25 | [Third party provider outage impacting access to Smarty App](https://stspg.io/kl2xghfy7ftx) | critical | 5h 4m |
| 2026-01-28 | [Smartly Service Disruption](https://stspg.io/76pjvdhc2zzy) | major | 1h 36m |

## Links

- HTML page: /status/smartly/support-services
- Service: /status/smartly.md