---
title: "Is Smartsheet Document Builder down? Smartsheet Document Builder status"
url: "https://www.openstatus.dev/status/smartsheet/document-builder"
description: "Live Smartsheet Document Builder status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Smartsheet Document Builder down?

**Answer:** No, Smartsheet Document Builder is not down. All Smartsheet Document Builder systems are operational.

- Status: operational
- Checked: 2026-11-07T08:10:07Z
- User reports in the last 15 minutes: 0
- Part of: [Smartsheet](/status/smartsheet.md) / Documents
- Official status page: https://status.smartsheet.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Document Builder

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-12-04 | [Document Generation Request Delays](https://stspg.io/71303cjzk4qr) | major | 2h 31m |
| 2025-10-20 | [Resolved Connectivity Issue Due to AWS outage](https://stspg.io/svzcvzn78l5k) | incident | 11h 3m |
| 2025-07-16 | [Investigating: Smartsheet Inaccessible](https://stspg.io/yrcj452mzq1n) | major | 2h 17m |

## Links

- HTML page: /status/smartsheet/document-builder
- Service: /status/smartsheet.md