---
title: "Is SMART Product Access to Lumio and collaborative features down? SMART Product Access to Lumio and collaborative features status"
url: "https://www.openstatus.dev/status/smarttech/access-to-lumio-and-collaborative-features"
description: "Live SMART Product Access to Lumio and collaborative features status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is SMART Product Access to Lumio and collaborative features down?

**Answer:** No, SMART Product Access to Lumio and collaborative features is not down. All SMART Product Access to Lumio and collaborative features systems are operational.

- Status: operational
- Checked: 2026-11-07T09:10:02Z
- User reports in the last 15 minutes: 0
- Part of: [SMART Product](/status/smarttech.md) / Interactive Displays (iQ)
- Official status page: https://status.smarttech.com
- About: Our entitlement service will check that your account has the proper permissions to access premium features

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Access to Lumio and collaborative features

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-08-04 | [Video search is unavailable in SMART iQ and Notebook](https://stspg.io/q4c12kl0m2gb) | major | 1h 33m |
| 2025-08-11 | [Image/Video Search Service Disruption](https://stspg.io/q939mnlw6pf7) | major | 29d 5h |
| 2025-05-20 | [SMART login failure](https://stspg.io/vmkgdsrmcjnf) | major | 54m |

## Links

- HTML page: /status/smarttech/access-to-lumio-and-collaborative-features
- Service: /status/smarttech.md