---
title: "Is SmugMug Support & Help Pages down? SmugMug Support & Help Pages status"
url: "https://www.openstatus.dev/status/smugmug/support-help-pages"
description: "Live SmugMug Support & Help Pages status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is SmugMug Support & Help Pages down?

**Answer:** No, SmugMug Support & Help Pages is not down. All SmugMug Support & Help Pages systems are operational.

- Status: operational
- Checked: 2026-11-07T07:00:02Z
- User reports in the last 15 minutes: 0
- Part of: [SmugMug](/status/smugmug.md)
- Official status page: https://status.smugmug.com

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Support & Help Pages

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2025-12-21 | [Pages loading slowly](https://stspg.io/j955rsr6pz2w) | incident | 1h 25m |
| 2022-11-26 | [Help pages loading intermittently](https://stspg.io/njz6y2trlhrr) | major | 2h 24m |
| 2021-04-16 | [Help pages unavailable](https://stspg.io/53yby0n9qvgp) | minor | 8m |
| 2021-04-14 | [Help pages unavailable](https://stspg.io/hntsg2wdgh98) | critical | 29m |

## Links

- HTML page: /status/smugmug/support-help-pages
- Service: /status/smugmug.md