---
title: "Is Spruce Health Phone Call Routing down? Spruce Health Phone Call Routing status"
url: "https://www.openstatus.dev/status/sprucehealth/phone-call-routing"
description: "Live Spruce Health Phone Call Routing status, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Spruce Health Phone Call Routing down?

**Answer:** No, Spruce Health Phone Call Routing is not down. All Spruce Health Phone Call Routing systems are operational.

- Status: operational
- Checked: 2026-11-07T08:30:21Z
- User reports in the last 15 minutes: 0
- Part of: [Spruce Health](/status/sprucehealth.md)
- Official status page: https://status.sprucehealth.com
- About: Spruce VoIP, Call Forwarding, Phone Trees and Voicemail

## Last 45 days

2 of 2 tracked days without issues.

## Incidents affecting Phone Call Routing

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-09-01 | [Call failures and delayed SMS and voicemail delivery](https://stspg.io/2g3gwnslx096) | minor | 6h 17m |
| 2026-06-09 | [Incoming calls not ringing to VoIP Desk Phones](https://stspg.io/r2lgvzkk7gt3) | major | 3h 59m |
| 2026-04-06 | [\[RESOLVED\] Delayed inbound messages (call, sms, email, fax)](https://stspg.io/21s7hk48wkcw) | minor | 6h 53m |
| 2025-10-28 | [Spruce platform issues](https://stspg.io/h8p5txpc1mm3) | minor | 1d 9h |
| 2025-10-20 | [\[RESOLVED\] Cloud Provider (AWS) Outage](https://stspg.io/c7z8dzf2zpgh) | major | 20h 50m |

## Links

- HTML page: /status/sprucehealth/phone-call-routing
- Service: /status/sprucehealth.md