---
title: "Is Sumsub down? Sumsub status"
url: "https://www.openstatus.dev/status/sumsub"
description: "Live Sumsub status, what is affected right now, uptime over the last 45 days and recent incidents, tracked by openstatus."
---

# Is Sumsub down?

**Answer:** No, Sumsub is not down. All Sumsub systems are operational.

- Status: operational
- Checked: 2026-11-07T05:10:04Z
- User reports in the last 15 minutes: 0
- Official status page: https://status.sumsub.com
- Website: https://sumsub.com

## Affected right now

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-02 | [Connectivity issues for some users in Vietnam](https://stspg.io/yc0g8xsv64fc) | minor | ongoing |

## Last 45 days

2 of 2 tracked days without issues.

## Recent incidents

| Started | Incident | Impact | Duration |
| --- | --- | --- | --- |
| 2026-10-29 | [Degraded performance of International TIN Validation](https://stspg.io/q9b54d28v60q) | incident | 5h 5m |
| 2026-10-12 | [Applicants incorrectly rejected due to face matching issue](https://stspg.io/xzdy8jqqdzrv) | minor | 30m |
| 2026-10-02 | [Connectivity issues for some users in Vietnam](https://stspg.io/yc0g8xsv64fc) | minor | ongoing |
| 2026-09-15 | [Dashboard applicant search impaired](https://stspg.io/nqgd3vk7f1j2) | incident | 1m |
| 2026-08-31 | [Complete Service Outage](https://stspg.io/w04cn61939l1) | critical | 1m |

## Components (10)

All components operational.

Each component has its own page: /status/sumsub/{component}.md, for example /status/sumsub/api.md

## Links

- HTML page: /status/sumsub
- Upstream: https://status.sumsub.com
- All services: /status.md